Information about your order on melredmer.com
Sizes: When told XS-M it means that this product fits persons that wear sizes XS, S or M. The fit is for people with size XS more loose than for people with size M, but the product will look good on all sizes XS-M. M in this case would be the maximum possible size the wearer should have.
In-stock: If product is shown as "In-stock" your order will be shipped 1-3 business days after payment.
Made-to-order: If product is shown as "Made-to-order" it will be shipped 1-2 weeks after placement due to production time.
Made-to-measure: If product is shown as "Made-to-measure", the product will be sewn for you with your measurements. After payment you will receive an e-mail with the needed measurements. Products that are made-to-measure are due to individualisation non-returnable.
Shipping: We differ shipping costs between german, european and worldwide destinations. The price is shown in the drop down menu under the article description. Shipment is possible to most countries worldwide. Items are shipped from Hamburg, Germany.
Customs & Duties: For international orders, you may be responsible for import duties and taxes on your order depending on the country in which you reside. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. You may contact your customs office for additional information.
Returns: Products bought from melredmer.com are fully returnable within 30 days upon receipt. Products must be returned unused and in the same condition as they were upon receipt and with the original packaging. If you wish to return your order you must let us know within 14 days of reception and have returned the items within another 14 days. Please announce your return at firstname.lastname@example.org. Made-to-measure pieces are due to the individualisation non-returnable.
If you still have unanswered questions please get in touch via email@example.com